Deployment email: from 500 minutes to essentially zero
Two people were hand-sending 35 to 50 sets of email for every deploying group. One connection to a form that already worked took the manual work from up to 500 minutes to essentially zero.
Pharmacy staging: nine seconds a trip, an estimated 130 hours a year
My first process improvement, before I knew the words for it. Moving a staging shelf saved about nine seconds per prescription. Counting how often it happened turned that into an estimated 130 hours a year.